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shipping & returns

SHIPPING & RETURNS

Shipping Costs (via USPS): 

Regional Rate Ground: 3.25 under 4 oz.

2 Business Days Priority Mail™ 7.20
Next Day: Week Day Delivery (Air Service) $31.00
Next Day: Saturday Delivery (Air Service) $31.00

Tracking

All orders can be tracked. You will receive an email with the US Postal Service (USPS) or FedEX tracking number. Please be sure to check your inbox and spam folder for your USPS or FedEx tracking number.

Delivery  

Your items will typically take between 2-3 business days to arrive, once shipped, allow 3-5 days to be made. Unless during holidays season where shipping may take slightly longer. We do offer overnight shipping with Fed-Ex. Overnight shipping and handling costs ranges, depending on your location. All overnight orders must be placed before 2pm EST. There are no overnight orders on weekends (Sat/Sun) when order is placed on either of those days.

Shipping Delays

For your convenience it's always advisable not to wait until the last minute to place your order. If you have a special occasion or other engagement it is always wise to order far enough in advance to allow for unanticipated delays. We will give you a delivery estimate when you place your order based on the information we receive from our shipping partner USPS. We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. We entrust USPS to deliver your package on time. If your package is delayed we will not offer a reimbursement of shipping charges. If you need additional information, please contact USPS with your Tracking Number to locate your package.

Failed Deliveries / Refused Shipments / Incorrect Shipping Address

Incomplete or incorrect address information is the major cause of shipment delays. Check the address information on your order. Make sure you have included ALL the information (address, apt#, etc.) needed to deliver your package. Your order will be shipped via USPS to the address you provide. It is extremely important that you give us the most accurate and complete information possible. If an address correction needs to be made after your shipment has been sent you will be assessed the $10 fee USPS charges us to make the correction. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.

If a shipment is returned to us due to a bad address you will be responsible for additional shipping charges. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.

Return & Exchange Policy

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  • ALL SALES ARE FINAL

  • NO EXCHANGES or RETURNS are allowed due to all items being  handmade to order online.

  • Refunds are only allowed on non-shipped items. 

  • Refunds will be placed back on card of the original order.

At WAISSTED we maintain a very high level of quality assurance. All our WAISST BEADS are handmade and professionally packaged. Everything goes through a rigorous process to make sure you are receiving the best quality product possible. All waisst beads orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied.

   

                                                            Due to the nature of our products, ALL SALES ARE FINAL

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